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Exporting to Japan with our help


Are you currently exporting to Japan?

Our solutions in Japan offer:

  • A direct entry solution.
  • A tracked service option with FedEx Cross Border managed linehaul process.
  • A choice of DDU and DDP.
  • End-to-end delivery aim of 4-7 working days.
  • Delivery 5 days per week (Mon-Fri), including 3 delivery attempts.
  • A 7 day hold for undeliverables with option to pick up at a local branch.

Japan trade statistics

Before you take the leap, look into who your future customers are and their shopping behaviours. Our e-commerce sales professionals utilise a wide variety of databases to analyse markets and link information back to your current product offering




Find Japanese shoppers on...







Shopping behaviours

38% of Japanese online shoppers are motivated to buy cross-border due to the quality of the products. Try to demonstrate the quality of your products on your website by including customer ratings, product reviews and detailed pictures.

To build trust with Japanese online shoppers, make their experiences on your website localised as it builds their trust in your brand and enforces reliability.

25% of Japanese online shoppers are concerned about costly and difficult returns. Make sure your returns policy is clear and meets the shopper’s expectations.

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Talk to an international delivery professional

Want to learn more about FedEx Cross Border’s international delivery services? Get in touch with our international delivery professionals today to discover how we connect retailers across the UK with customers worldwide.

Merci pour votre demande de renseignements, nous reviendrons vers vous dès que possible.
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