FedEx International Connect is a flexible worldwide delivery solution designed with international e-commerce in mind. Offering a single label approach, FedEx International Connect helps retailers break down the barriers of global trade.
FedEx Cross Border helps make it cost-effective and easy to deliver e-commerce packages using local carriers in the destination country or territory for final-mile delivery. FedEx Cross Border helps you connect with your customers across the globe.
Our technology (via our API) enables you to create, cancel and track parcel deliveries, add branding to customer tracking communication (where applicable), look up pickup points from our PUDO (pick-up drop-off) network and much more.
Our strong relationships with final-mile delivery providers help ensure your customers enjoy an exceptional delivery experience to over 220 countries and territories.
This means, when using a tracked service option, we can track a customer's parcel from when it leaves the warehouse to when it is delivered. This gives you a single view of each parcel across multiple tracking systems.
When the tracked service option is selected, you gain access to a personalised tracking portal, keeping you updated every step of the way. With all the information you need at your fingertips, we can help reduce Where Is My Order (WISMO) queries, while providing tracking and visibility.
We manage the linehaul process, so we have more control over your parcels and more transit visibility.
We understand how important it is to make sure your customers feel special. So, when their parcel arrives in their country or territory, where available, they will receive an email in their native language informing them that it's on the way.
Interested?
Want to discover how FedEx International Connect can transform your delivery services? Get in touch with our international delivery professionals to learn more about FedEx Cross Border services and how they can connect you to a global audience.
Talk to an international delivery professional.
